my wealth invest provides non-advised investment services and is part of the Wealth at Work group. The investment options offered have been specifically created for those with simpler investment requirements.

my wealth invest is a trading name of Wealth at Work Limited which is authorised and regulated by the Financial Conduct Authority and is part of the Wealth at Work group. Registered in England and Wales No.05225819. Registered Office: 5 St Paul’s Square, Liverpool, L3 9SJ.

If you have excess income or savings and want to invest into a diversified portfolio, you could use our Self-Select service to help you achieve your long-term financial goals.

This service lets you create your own ‘fund selection’ from a range of funds, carefully selected by our Investment Managers after analysing the whole of the market.

You can then contribute to your account(s) in a variety of convenient ways; including a one-off or regular investment or a transfer of an existing investment into our service.

You must be aged 18 or over, a UK resident, and not a ‘US Person’ to use this service.

For up-to-date details on what constitutes a ‘US Person’, please visit the IRS website.

Simply create an account and follow the steps to create your own fund selection.

If you are new to investing or feel you need more information, then our ‘fund selection tool’ is there to help. We have grouped the available funds into key categories and provide educational videos and content to help you make an informed decision.

If you’re familiar with investing and are comfortable with making your selection straight away, then you can head straight to our full list of funds and start making your choices.

To confirm your selection, you will need to allocate the percentage of your total investment for each of your chosen funds.

For example, you could select 4 funds to invest in and then choose to assign 40% of your investment to ‘fund 1’, 30% to ‘fund 2’, 20% to ‘fund 3’ and 10% to ‘fund 4’.

Your fund selection is how we will invest any contributions you make to your account(s) in the future.

For each fund you’ve chosen, you will also have allocated an investment percentage against them.

Every time a payment is received into an account, we will invest your allocated percentage into the fund on your behalf.

Yes, you can change your fund selection online at any time.

A KIID or ‘Key Investor Information Document’ is a standardised two-page fact sheet, produced by all Fund Managers in the UK, and contains all the important and relevant information about the fund.

KIIDs are updated at least annually, and you should always look at the KIID before investing in a fund.

All the KIIDs are available for you to view and download at the point that you make your fund selection choices. As the KIIDs will be continuously updated, the latest version will always be available in your account.

An ISA is an Individual Savings Account and there are several different types of ISA you can have, with the two most common being a ‘cash’ or a ‘stocks and shares’ ISA. Our ISA is a stocks and shares ISA which gives you the opportunity to save or invest a certain amount of money every year without having to pay tax on any growth in your investments.

Money paid into an ISA is called a ‘subscription’.

If you choose an ISA, it is important to bear in mind that:

• Whilst most people are eligible to open and invest into an ISA, not everyone is, and you should check the criteria carefully before you apply.
• You can only subscribe to one of each type of ISA in each tax year, running from 06 April to 05 April. If you’ve already paid any money into a stocks and shares ISA with another provider in this tax year, then you would first need to transfer that ISA to us before paying in any further funds.
• Returns are not guaranteed. As the value of your investments can fall as well as rise, you should be willing to invest for at least five years to ride out market fluctuations.
• Under most circumstances you can only pay money to subscribe to an ISA; however, shares received from a registered SAYE scheme can also be used.

For up-to-date details, please visit the HMRC website

A General Investment Account (GIA) is a simple way to invest without limits in the same range of funds that are available within our ISA; however, any growth in your investments in this account would be subject to tax.

If you have fully utilised your ISA allowance, you will be able to put further funds into a GIA and our platform will guide you through this process.

Yes, you can change your asset allocation by logging in to your account online or via the ‘my wealth invest’ mobile application (app).

Absolutely, our application will take you through each step of this process. You’ll have the option to either automatically carry your selection across from one account to the other or go back and make a new specific choice for that account.

You can invest a minimum of £25 per month or £300 as a lump sum. The ISA subscription limit is currently £20,000. If you have utilised your current ISA allowance, you will be asked to open a General Investment Account (GIA).

You must be aged 18 or over, a UK resident, and not a ‘US Person’ to use this service.

For up-to-date details on what constitutes a ‘US Person’, please visit the IRS website: https://www.irs.gov/individuals/international-taxpayers/classification-of-taxpayers-for-us-tax-purposes

Don’t worry, you can save what you have done, and we will remind you to complete your application. You can do this by logging in to your account online.

You will set up an account at the beginning of the application process and will be able to log in to view your application status on your dashboard.

We need your bank details for two reasons:

1. Whenever you make a payment into your account, the payment must come from a bank account in your own name, and not from anyone else’s.

To confirm this, we’ll run a bank verification check when you first complete your application, to confirm the name on the account.

2. So that we can pay you the proceeds, for any future withdrawals you would like to make.

We’ll never use your bank details for anything other than these two purposes.

If you decide not to proceed, then you can delete your application at any time via your ‘Profile’ page in your account.

It’s easy to invest via your Self-Select account using one of the following methods –

• You can make a cash payment from a UK bank account, using our open banking functionality or directly from your bank’s mobile application or website.
• You can make a regular payment via a standing order.
• You can transfer in a cash or stocks and shares ISA from another provider.
• You can transfer in shares from your employer’s HMRC recognised Save As You Earn (“SAYE”) scheme.

To open your account, you must invest a minimum of:

1) £25 per month, or

2) £300 from a lump sum payment or a transfer.

Once your account is open and you’ve invested, you can make further ad-hoc payments of £25 or more, at any time.

Yes, you can. Information on arranging ISA or SAYE transfers can be found on your dashboard after you log in to our website.

Once we receive the details and the transfer paperwork, then we’ll contact your previous provider to arrange the transfer for you.

No, you only have one total ISA allowance per year and if you arrange to transfer your current year’s subscriptions to another provider your allowance moves with you. You’re then free to continue utilising any remaining allowance you have with your new provider.

Our fees are 0.50% per year, based on the value of your investment, and we’ll collect this from your account monthly in arrears. Other charges will also apply and are listed below.

Wherever possible, we will always take our fee from any free cash on your account. If there is no cash available, then we’ll raise the required fee by selling a small proportion of your assets in line with your fund selection.

When you create your fund selection, you will see on the individual KIID fact sheet that each fund has their own ongoing charge. These are shown as a percentage of your investment. We do not have any control over what a fund may charge, but we will always try to pick funds with costs that provide you with value for money.

The overall fund manager costs depend on which funds you pick and how much you have decided to invest into each of them.

The only other charge that could be collected from your portfolio, would be a fee to the Registrar if you have requested an SAYE transfer outside of the 90-day window to transfer your shares into an ISA. In these circumstances, the Registrar will levy a £10 charge to cover their administration.

Before you first invest and any time you make a change to your holdings, we will provide you with an indicative illustration of the charges that may be applied to your portfolio, and how they could affect your investment. This illustration will be specific to your choices.

It’s important to remember that while our fees won’t change without us giving you advance notice, the fund manager costs may fluctuate slightly over time. So, the indicative illustrations will not represent the actual amount you will be charged but should help you to understand what the impact of the fees could be.

On an annual basis we will provide you with a breakdown of all fees that you’ve been charged over the previous year and how this has impacted your investment.

You may be liable to pay capital gains tax on any profit you make when you sell shares in a GIA.  You may also need to include the details of any dividends or interest you earn through your GIA on your annual income tax return.

You will not pay tax on any profits made in an ISA.

For up-to-date details, please visit the HMRC website

If you wish to cancel, you have 14 days to do this, and the period starts at the point that the first confirmed payment is received.  You can cancel by calling 0800 028 3200 or by e-mailing cancellations@mywealthinvest.co.uk.

Once you have confirmed that you wish to cancel and if you haven’t started to invest, we will return your funds to the bank account you paid from.

If any trades have already been placed, we will sell these assets on your behalf and return the funds raised. You should be aware that in these circumstances, you may get back more or less than your initial investment, depending on the value of your assets at the point at which they are sold.

You can contact us to change your personal details by calling 0800 028 3200 between 9am and 5pm.

To see your savings, log in to your account online or download the ‘my wealth invest’ mobile application (app). You can see your account at any point. Capital Gains Tax and consolidated tax certificates are also updated annually and can be viewed here.

Yes, you can do this at any time through our website.

You can withdraw funds at any time. The minimum single withdrawal amount is £25, and you can adjust your fund selection to indicate which funds you want to sell down for the withdrawal.

We ask that you leave a minimum balance of £25 in your account, and if you are looking to complete a withdrawal, we’ll tell you if the withdrawal amount would result in a balance below this minimum.

However, we understand that circumstances will sometimes mean that you need all your investment balance, in which case we will leave your account open for a period of 6 months so you can receive any income you are due from your holdings.

After this time, and when we’ve paid you this additional income, we’ll close your account.

We hope that you never have cause to complain, but if you are unhappy with any part of our service then please don’t hesitate to contact us so we can investigate for you.

You can contact us by any of the following methods (unless otherwise stated):

• by email (info@mywealthinvest.co.uk); or
• by telephone (0800 028 3200); or
• by post (by writing to us at Wealth at Work Limited, Third floor, 5 St Paul’s Square, Liverpool, L3 9SJ)

If you’ve filed a complaint with us and are not happy with our response, you are normally entitled (depending upon the nature of your complaint) to refer the matter to the Financial Ombudsman Service (“FOS”).

The FOS is an independent statutory body that investigates and adjudicates on disputes.

FOS contact details:

Exchange Tower

Harbour Exchange Square

London

E14 9SR

Tel: 0800 023 4567

For more information on the FOS please visit their website

The Financial Ombudsman Service (FOS) will not become involved in disputes until you’ve been through our own complaints process, and we’ve not been able to agree on a resolution.